Soak in the pristine views of Pondicherry 3 Days & 2 Nights

Overall appreciate the efforts by the travel agent to plan the travel and help in everything related to our trip. Appreciate it. However, the taxi and the driver experience could have been better. Driver needs to be a bit fluent in Hindi/English and also have some knowledge about the local places.

OUR OVERALL TOUR IS GOOD EXCEPT CAB , BECAUSE THEY SEND CAB DRIVER WHO DONT KNOW HINDI OR ENGLISH, HE CAN UNDERSTAND ONLY UNDERSTAND TAMIL . AND ANOTHER THIS HE DONT KNOW ANY TOUR PLAN, WHENEVER WE ASK HIM HE SAID US TO TO TELL HIM WHERE TO GO. BUT OTHERWISE HOTELS AND MEALS ARE GREAT.

I had booked a family trip to Pondicherry and Mahabalipuram from the Chennai airport for 4 nights. The agent was responsive in accommodating my requests before the booking was confirmed. The overall experience was fine. However, the hotel that we stayed at in Pondicherry (for 3 nights) wasn't very clean. It was an old hotel and the AC air smelled of mold. Breakfast was included in the tour package but packaged breakfast was provided in the room and not a dine-in experience-- something that I didn't expect. Additionally, their was seating and cupboard options but the space was limited and restrictive for 2 people in a room. I must stay the staff was polite though. I wish I had the time to carefully review the package and hotel choices before booking. We stayed one night at Sangam Inn and Banquet in Mahabalipuram. This hotel was very clean and had a nice ambience with dine-in options. All the staff was very polite and accommodating. We were suppose to leave before the official breakfast time to get to the airport in time and they prepared the breakfast 30-mins before our departure time. Lastly, the cab drive was overall fine but I would have appreciated that the driver wasn't driving in a rush. During our drive from Chennai airport to Pondicherry (Day 1), we had to let him know that he was driving a bit rough. Post that, the driving was better. In my past experience from another tour company, the driver had the itinerary and would take us to all the places by himself. In this trip, we had to communicate with the driver regularly about our daily plans. I am not sure if that is usually the case but this allowed us some flexibility .

Travel agent RAKESH SHARMA WAS more than helpful in whole trip. He helped a lot with quotes, drivers, hotels and all. In fact after booking also he took interest and asked is everything ok or not. Awesome hospitality by hotel and big thanks to RAKESH SHARMA

Glad that I could plan using Travel triangle. The vendor Sky Tours and Travel (Swati) did wonderful job in suggesting the best hotel's and modifying the trip as per requirement.

Vehicle was ok ok type .agency agreed to provide sedan or swift but instead of that on last day the vehicles was 10 seater mini bus. Language barrier with driver. We have already paid all amount but still driver was asking money for toll and parking. Driver nature was good ; no insecurity but no professional behaviour regarding payment.