A very good trip I must say!!
Thanks to Travel Triangle for having good travel agents in your panel.
I must Thank Swati of "Shoes on Loose", who had helped us in giving good properties for accommodation, especially she accomodated the hotels we asked for!
Hotel Kidar in Leh is good clean and th
e personnel and very customer friendly. they were helpful and courteous. the Owner of the property, Jigmet is a wonderful person and he indeed made us feel at home by personally monitoring things .
Hotel at Nubra the summer camp was something everyone should stay and experience. the Swiss cottages give us a different experience. however, the weather played the Vilain and we had to go through a chill night. The breakfast and diner was tasty as well.
However, the hotel personnel were sweet and helpful in giving us hot water in bottles to keep it on our stomach and sleep. They provided with additional blankets and made us comfortable. the taste of the food was average but their support actually surpassed the taste component
Hotel we booked at Pangong was demolished by the Ladakh Givt on environmental safety factor. Shoes on loose arranged an alternate hotel which was a good one too. However, it was sad that even that hotel was seized and asked to close by Govt just the day before we reached Pangong. the agency arranged a Swiss cottage Similar to the Nubra hotel but the temperature and chill winds made us refuse the accommodation provided.. but again thanks to Meenakshi, Shoes and Loose. She quickly arranged an alternate wooden cottage for us .. the personnel in the hotel were very supportive and helpful.. with -5 deg temp going in the night, it was tough to handle my 70 yrs old mother and we have to give us oxygen for few hours.. but she quickly recovered
the location is so good that it is what anyone would ask for.. just opp to the beautiful lake.. but the temperature was so chill with lots of breeze.
hotel at kargil, Zojila Residency is a very good property. good and clean rooms with good heater provision to keep the room warm. the only hiccup is the staff is not equipped to handle large occupancy.. for bith dinner and the next day breakfast, they could not give us full meal.. theere was food shortage all the time.. my sincere request to this hotel management is to plan the food well in advance as you are aware of the booking sand ensure the travelers dont sleep hungry or get frustrated with long waiting. we had to just go without eating due to delay and our travel time .
The driver Jigmet appointed for us was a very experienced & skilled driver. He was patient and cool. one improvement area for the agency is please appoint drivers also act like guide to us.. he does take us to the locations, but if he is able to explain the place more , it will be a VALUE ADD.
few points to highlight for better experience to travelers who are travelling for first time.
1. Please check the temperatures on google and carry woolens and clothing accordingly. it was unfortunate that the tour operator allocated to us, living in Leh, mislead us and gave us wrong temps, he encouraged us to remove few warm clothing saying there is not much temp, denying google as wrong. being a local guy, we TRUSTED him and in the last minute reduced the woolens, which lead us to coup,d of bitter/sour experiences during the nights.
2. Travel Triangle sent us an email on things to do / carry etc after we reached Leh, which was of NO USE. request their representative to ensure the email is sent to us atleast 1 week before our travel so that we travel prepared.
these are all small points, given for bettering the services for customers.
but OVERALL WE REALLY HAD A GREAT TIME AND THANKS TO TEAM SHOES ON LOOSE FOR MAKING OUR TRIP MEMORABLE AND CHERISHED!
I would suggest travelers to please utilize travel triangle and Shoes on Loose for your other trips as well.