Jog Falls Family Packages

My Meghalaya trip is upto the mark and I really enjoyed it a lot, but I also had some bad experiences with the hotels and services agent. 1) Hotel phoenix residency shillong: stay at shillong hotel was good, breakfast is also good. 2) Hotel 7 sisters falls view inn, cherrapunji: I had very bad experiences with this hotel and service of travel agent here. This hotel lack basic amenities in the room and also very less options for the breakfast. Prior to booking I was offered cherrapunji holiday resort by the agent and after confirming we agreed to go with the cherrapunji holiday resort but after making payment the travel agent informed me that he cannot provide the cherrapunji holiday resort instead of this hotel he could provide 7 sisters falls view inn. I felt bad at that time but no other options left for me I had to stay in 7 sisters fall hotel which was quite pathetic in respect of basic amenities. *Travel agent booked the hotels at shillong and cherrapunji without breakfast but I paid the price for the hotels with breakfast. After knowing this I called travel agent and he assured me that hotel would provide breakfast. After reaching there hotel staff informed me that my rooms was booked without breakfast and after discussion with hotel staff and agent the breakfast was provided to me. This was very bad experience I had experience there. 3) Ka bri war, Dawki: hotel at dawki ka bri was was superb, I really enjoyed staying here, breakfast was awesome, view from hotels was mind-blowing.

Travel agent was very nice and courteous. They were also available whenever needed. However, they were not as well coordinated as my earlier experiences with TravelTriangle. In every trip, driver was like the second tour guide. Driver and the travel agent would be in perfect sync WRT itinerary, hotels experience etc. In this trip, the driver had not met the agent even once. The same was true with hotels booked. They did not even recognize the travel agency name. As a side effect, we had several confusions including our pickup times, right places to visit on right days etc. I personally had to do sufficient research while on the trip to readjust plans, schedules etc. Another example is the last place we stayed in Tawang. While people were really nice and helpful. Agent did not seem to know that there were road closures and road repairs to reach this place from a month. We reaching there at night and struggling by ourselves to find this place was exhausting to say the least. I also expected better tour plan suggestions from the agent and alternatives. Looks like many things were taken for granted. Arunachal pradesh as a place is a beauty! Loved every place we visited. Struggled a bit with clean food options during road travels, especially we being vegetarian, but that was ignorable. Despite all this, it was a memorable trip and I will use TravelTriangle again, but will have to be more careful about agent's experience and involvement. River Boating in Bhalukpong, Snow in Sela Pass and the beautiful but ferocious Jung falls

Overall The Trip Was Good. The only problem we had was initially with the Cab Driver who didn't gave any information about the city and where we are travelling and what time we should be ready next day, but then the travel agent changed the driver after 2 days and the new Cab driver was really good which actually made our trip way better. Also one more review I want to give is Agent should guide us about the hotels we are selecting which should be near to the location we are travelling the next day, so the travel is less and we can explore more places. Elephant Safari, Elephant falls, Noigrat Trek & Dawki River & Candle Light Dinner some of the best memories.

We customized a tour in Assam-Meghalaya through Unexplored Trip for 7D6N. We had an enjoyable time in the wild, in the nature, in the rain that Cherrapunjee is so famous for and soaking in the rich culture of Assam. About Unexplored Trip: What was done well: 1. Closing on the quote - all travel agents do this well! 2. Customizing the trip to include Double Decker, which was a top priority for us 3. Gave us very thoughtful gifts on day 1. We appreciated this more than anything else because we got to enjoy the local culture by donning a part of their local clothing What could have been better: 1. Customer Service - Closing on a customer (booking the trip) is not the end of the relationship. The agency didn't make an effort to communicate progress (hotel booking, safari booking at Kaziranga etc) and even Travel Triangle was unreachable. I had to keep following up on multiple little things and when I couldn't reach any of them for a couple of days, I almost panicked that I was conned. There was no proactive reach-out to provide critical information needed for the travel. Second, there was no check point with us once the trip started. This is not a good thing. If you want the customer to be satisfied, have a couple of check points to see how they are settling down and if anything needs to be adjusted. 2. Be upfront about how much extra all the entry fees is going to come to - No guidance on what's really worth seeing and what's not and which places have entry fee (which is all of them!). Most of the falls were a waste of money because you see them from far away, especially the Seven Sisters. As tourists, we rely on locals to give us this information so we can utilize our money effectively. 3. Some of the 3 star hotels weren't maintained well. This is not a reflection on the travel agency but I think they should consider this when booking other customers 4. Last but not least, use discretion when a customer complains about the driver - It went fine the initial few days and then we had a conflict with the driver which I expressed to the travel agent I was talking to. I had expected some discretion but because the travel agent complained immediately to the vendor and the vendor called and yelled at the driver, we had to deal with crap for the next 2 days. So, if you are going to complain to the vendor immediately, make sure you change the driver instead of letting the customer deal with it. Also, why was this driver assigned to us if other customers had already complained about him?!

I asked to book the view rooms n paid for the same but i didnt get the same 2 nights out of 6 nights Snow fall in Lachung

Bipul Das , our cab driver was very cooperative and very professional..Would recommend him for others also..Hotel woodland was not upto the mark. Most of the days they provide only bread for the breakfast and food also not upto to the mark..But staff was very good and humble. Politeness of our cab driver Phe Phe water fall and Dawki river boat riding.

Plz dont go massourie hotel Classic fall resort..very old property..very disappointed .bed not good,door handle broken.bad smale from room,Food was very terrible,not tase ,in above given three star only for Corbet hotel and Nainital hotel... rushikesh hotel Trihari is good for only food Hotel golden Oak . nainital

Hotel rating :7 Cab rating:6 Agent support:7 Overall score :7 I faced multiple cab issues right from the beginning.. driver provided to me was aged & not in good health condition. I gave him medicines & treatment.. He was not feeling well till our 3rd day of our tour..I drove car for more than hour to Ranikhet as he made such mistakes that we loose confidence in his driving..otherwise driver was cooperative friendly..we reachd 2 hrs late at Ranikhet due to wrong road selected... After complaining they told me that they will change the driver but they didn't..hotels were selected by us in options given to us..Himalayan Voyage at Ranikhet was good in terms of food & location..Corbet wild iris resort & Seasons by experience at Nainital was good in terms of location but food was average.. In Overall our journey we thought that we were not able to cover maximum sightseeing spots as we were provided with wrong iternary..We lost maximum of our time in travelling only..like corbett museum & falls was in between our journey to Ranikhet...also Bhimtal was in between Journey from Ranikhet to Nainital..so we could have covered them in between..

Every thing is ok except I have asked for full payment at arrival only b4 sitting inside booked cab by tour agency....that is unbelievable Bee falls & dhoopgadh

We had great trip but major issue if you book trip with them you need to call multiple time and get followup about any questions or concern like accomodation, extra charges etc so communication is major issue we face. agent not able to provide correct updates on timely manner you need to call him multiple time. Also there were few hiccups initially regarding accommodation and rooms they booked but later on they resolved. Driver is good and his main focus is to cover only what their in itinerary if you ask him to show any other places which is not specifically mentioned in itinerary then he ask us to check if it is their in itinerary if not then he is be like dekhte hai, kitna time lagega uspe hai but if you can insist to visit then he covers that. Overall we had great experience though there are some hiccups but we enjoyed trip a lot. Bumla pass, jung waterfall falls