Nusa Dua Family Packages

The overall experience was just about okay — not terrible, but definitely not what was promised or expected. While the itinerary was planned in advance, the car provided was far from luxury, despite prior assurance, and felt more like a basic taxi. The driver was polite but mostly functioning as a pick-and-drop resource, without any flexibility if we had to go somewhere else. Although he was very polite and very punctual. One of the most disappointing moments came on our last day, when we were headed to the airport for our return flight and the assigned cab had a flat tire. We had to urgently book another cab on our own to avoid missing our flight — something that should never happen with a managed tour. We were also told we would be added to a WhatsApp group before the trip for coordination, but no such group was ever created. On the day we visited Nusa Penida, we waited over an hour at the port without being able to reach any agent — in India, in Bali, or the driver. That part of the experience felt very poorly managed and left us feeling stranded. In summary, it was a 3-star experience — some things worked as per plan, but the service lacked warmth, flexibility, and responsiveness. With a few improvements in communication, car quality, and on-ground support, the experience could be significantly better.

Our main intention behind booking the Bali trip through Travel Triangle was the hope of receiving a better and more seamless experience compared to directly booking through local tour operators in Bali. Based on that expectation, we finalized our trip with Tour Hunters. The booking process, including receiving the vouchers and initial coordination, went smoothly. However, the actual experience during the trip was far from satisfactory. We were two families traveling together, and the biggest issue started with the execution on ground. We were assigned a driver who was also supposed to act as our guide. While the driver during our stay in Kuta and Ubud was polite, he had no guiding knowledge whatsoever — he was merely a driver. Due to this lack of guidance, we missed out on a couple of important places on our itinerary. For example, one evening we were taken to a temple and reached there at 7:05 PM, only to be told it was closed at 7:00 PM. What was disappointing is that we had stopped on the way for 20–25 minutes, and the driver didn’t inform us about the closing time. That resulted in a complete waste of 3 hours (1 hour to the temple and 2 hours back to the hotel). Another instance was at Tanah Lot. Although we reached the destination, we were taken to a different side of the area, completely missing the more iconic and beautiful view from the main side. Again, the lack of guidance played a role in this mishap. The most troubling part of our trip was at Nusa Penida. The driver there was extremely unprofessional and borderline threatening in his behavior. As tourists, we rely on local operators for information and direction. If something is not aligned with their plans, it should be communicated politely and respectfully. Instead, his tone and behavior were completely unacceptable and made us feel uncomfortable and unsafe. We also saw how other tourists were treated by their drivers and felt extremely disappointed with our choice. In hindsight, choosing Tour Hunters through Travel Triangle turned out to be a grave mistake. What should have been a joyful and memorable trip became frustrating and disappointing in many aspects.

Overall trip was really good. But some places in the itinerary were not upto the mark. Places like beaches in nusa penida were not the places to be excited about. The kintamani view of batur mountain was not very exciting either. Sometimes driver try to convince us for activities outside the itinerary. The behaviour and timing of driver were good. You need to add more happening places in itinerary. There needs to be more clarity in inclusions and exclusions. Like cost of photos or lunch or dinner. No one was there to provide on spot addition of new activities. The itinerary was exceptional as it was well managed. There is room for improvement though. All in all I will definitely recommend others to choose travel triangle for their travels. Gillie T is one of the best places I visited during the trip. The aston beach resort is awesome. It should be two days in itinerary instead of one.

Big thanks to Pooja for organising my trip to Bali in May 2025 in a well organised manner. This is my first international trip and your arrangements from ALS destination are truly awesome. We have had multiple drivers for our stay and special mention to Driver Nura. He was so punctual and very friendly. He helped us so much and suggested hotels according to our taste. Great highlight of the trip is stay at Nusa Lembongan. I think opting Lembongan island as per Pooja suggestion was incredible. We really had a great time exploring beauty of Bali . Thanks again to you for making this happen ❤️❤️!!! nice trip.

Mr Roshan organised our bali trip. It was well organised and as promised trip Nusa penida island

The cab driver and the planning of the trip was good .... We had the leniency to reschedule our day to day activities. But our restuarant where our dinner date was planned was pathetic , food was bad and they hurried us up to finished dinner ,I didn't like our dinner date experience.the can driver was too good he suggested us good places and planned day to day activities accordingly. Overall experience was good expect for the dinner date and the restuarant at Nusa penida which was booked from travel agency . The resort room was basic and good .

Bali was beautiful scenic landscape with blue waters and blue sky. After visiting there I have some idea about prices and I feel markup of agents was high. There were few issues: 1. On two days, different driver than the one whose details were shared on whatsapp showed up, creating problems in initial communication. 2. Snorkeling equipment was booked in itinerary without boat or guide and they said you can go at harbour (where no one else was doing snorkeling) or pay extra for boat ride and guide, and prices quoted were exorbitant. These are petty ways in which travel agents are misleading you and is like a fraud. Driver at Nusa Penida was kind of rushing through itinerary because of snorkelling, as he knew they can make more money over there. 3. Drivers will just drop you at a point and leave you at your own. So you better research thoroughly before booking through these agents. 4. TravelTriangle, other than providing platform is non existent. Good things 1. Driver was talkative and was willing to stretch beyond itinerary. 2. Drivers were generally on time and responsive to whatsapp messages/calls and ensure payment of all the entry tickets, ferry ticket etc.

Stay in Ubud luwih Villa was great. Travel agent "My Musafir" was flexible and supportive. Nusa Penida island driver was good. But drivers assigned for the trip were are not good except Nusa Penida driver. They are coming late. Because of that we have to squeeze our time in each sight seeing to cover as per itenary. Drivers were not cooperative and flexible. Not even stopping for lunch. They have not treated us like customers.

We had a great experience in our Bali trip. Everything was planned well. Our driver was very friendly and punctual at all times. Nusa Pendia was the highlight owing to the aplendid beauty

Except the few Hiccups such as West Nusa Penida Tour cancelled sudenly, hotel at Nusa Penida not reaching payment leading to my family stranded for 2 hours, the trip was otherwise well planned. I experienced issue while contacting the drivers assigned. Agent shared a number of the driver but then that person always was an agent who gave us the number other sub-agent who eventually connected us with the driver. This was really tiresome.