Vaishno Devi in Jammu

ation when we missed the Gondola ride ticket. Snowfall also we could experience in Dhoodhpathri.

i. From scenic landscapes to comfortable travel arrangements, everything was managed smoothly. Travel & Sightseeing Experience The sightseeing experience was fantastic. Each destination had its own charm—whether it was the breathtaking Dal Lake, the snow-covered Thajiwas Glacier, or the lush green meadows of Doodhpathri. I especially enjoyed the Shikara ride on Dal Lake, the Betaab Valley, and the Gondola ride in Gulmarg. The trip was planned in a way that allowed me to explore the beauty of Kashmir without feeling rushed. Transport & Driver Experience The driver assigned to us was very professional and well-mannered. His nature was friendly, and he guided us well throughout the journey. He made sure that our travel between different locations was comfortable and hassle-free. Hotel Reviews The hotels booked by Ozzo Kashmir Holidays were a mix of good and average experiences. Here’s my detailed review: Hotel Azara, Srinagar (2-star) – The service was average, and cleanliness was not up to the mark. (Rating: 2/10) Sea View, Srinagar – Service was good, and the stay was comfortable. (Rating: 8/10) Petals of Chinar, Srinagar – The worst hotel in the entire trip. No hot water for a bath, and the staff was not cooperative. (Rating: 1/10) Signature, Gulmarg – Service was excellent, and the stay was pleasant. (Rating: 8/10) Diamondstar, Pahalgam – A good experience, though there was room for improvement. (Rating: 7/10) Divineoak, Katra (2-star) – Service was just okay, nothing special. (Rating: 3/10) Overall Experience & Recommendation Apart from a couple of hotel experiences, the trip was well-organized, and I would recommend Ozzo Kashmir Holidays for their efficient planning and execution. The sightseeing was great, the transport was smooth, and the driver was cooperative. If they improve their hotel selection, the experience can be even better. Rating for the trip: 8/10 Would I recommend Ozzo Kashmir Holidays? Yes!

river was not fully aware of our planned itinerary and required frequent reminders. His enthusiasm for showing us the sights seemed limited, leading us to believe he might not have been experienced in guided tours. We were also surprised to learn that our booking had been passed on to another agency. While the driver was punctual and the car was in good condition, we feel the level of coordination could have been significantly improved. As first-time visitors, we anticipated more proactive communication and guidance, perhaps a short daily check-in, to ensure everything was running smoothly. We also encountered an issue with another driver in Pehelgam, who seemed eager to cut our visit short. On the positive side, we greatly appreciate the 14-month credit you extended due to the original trip cancellation last year. The hotel you suggested was excellent, and the timely pick-up and drop-off arrangements were satisfactory. We hope this feedback is helpful. While the travel agency services were somewhat overshadowed by Kashmir's natural beauty, we still enjoyed our trip and are considering returning in another season. Thank you for your arrangements and looking forward to our next adventure.!!!! Time with snowy mountains.

to travel Kashmir within budget. Special thanks to Abid, Iqra.

lady who handled our booking was always in touch before and during the trip, ensuring everything was well-arranged. She even took care of booking all the rides in Kashmir and kept us informed about every place we visited. A special gesture that touched our hearts was when she surprised us with a birthday cake for our son during the trip—such a thoughtful act! A big shoutout to Iqbal Bhai, our cab driver, who made our journey even more special. He was always on time, drove safely, and guided us through all the must-visit places in Kashmir. His warm and kind nature made us feel comfortable throughout the trip. Thanks to Paradise Port Tour and Travels for making our Kashmir trip so memorable! Highly recommended for anyone planning a hassle-free Kashmir vacation.

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